FAQs

/FAQs/

What happens if I am the only student of my level?

Don't worry- we assure you that if you have booked a semi-intensive or intensive course, you definitely can start your classes on every Monday. However, please take in mind the following; You have booked a residential course: As the residential course isn't an independent course, i.e. the participants of this course will be in the [...]

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How can I pay and do I have to pay in full?

To book a course you have to pay 25% of the total amount of your invoice in advance via Bank Transfer or through PayPal. The rest of the payment is done before, or on the first day of the course (with credit card, cash, bank transfer or PayPal)

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Are the study materials included in the price of the course?

Yes, the study material is included in the price of the inscription fee.

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What happens if I want to change my course or accommodation once I arrive?

It is possible to change the course under special circumstances. No refunds will be made after the beginning of the course (you can check our refund policy in the Terms and Conditions section on our website). In case you want to change the accommodation, the school will check the reasons, and try to help you [...]

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What happens when I arrive and when should I arrive?

A) A week before your course starts, you will be given the address and the instructions on how to get to the apartment or school. The school is open Monday to Friday from 10:00 to 14:00 and Monday to Thursday from 16:00 to 20:00. If you arrive within this time range, someone from the school [...]

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Will I be awarded a certificate upon completion of my course?

As acknowledgement of your completion of the course, yes, you will be given a certificate stating what level you have undertaken classes for, the contents of the course and your result in the final test. In order to receive the certificate, it is necessary to have attended at least 75% of the classes and to have [...]

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How many students will there be per class?

We aim to keep our classes to a minimum number and therefore, there will never be more than 8 people per class. However, in the low season, you can expect fewer, increasing the attention and personification in the class allowing you to take advantage of the teacher, in order to help your level increase rapidly.

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Is there an extra cost if I want to take part in the extra activities?

There are some activities that free of charge, and others that have an extra cost like outings to Granada, Ronda etc.

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Who do I contact if I have a problem?

You can contact the school administration in school working hours. (Monday to Friday from 10:00 – 14:00, and Monday to Thursday from 16:00 – 20:00) For emergencies outside this these hours (weekends) you will be given a mobile number to contact.

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Can I start my course on a day other than Monday?

You can start your course whenever you arrive, it does not have to be Monday. However, this is when the course normally begins so you may miss out by not arriving at the start of the course. The price of the course is from Monday to Friday.

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